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Terms & Conditions

The website belongs to the company Katerina Raniou based in Patras, on Ell. Stratiotou street no. 47, T.K. 26441, A.F.M. 111890420 D.O.Y. A' Patron, tel. 2610 424490 and is the online store for the presentation and sale of its products, as well as for the company's two-way communication with its customers.

Before proceeding to browse and/or any action, communication or transaction on our website, you are invited to be informed about the Terms and Conditions of Use. By browsing our website and/or by any action you take (such as communication, transaction, etc.) it implies that you accept and agree to these terms in their entirety, you accept that the use of the website in any way is at your sole responsibility and you declare that you have the legal requirements to enter into contracts.


The company reserves the right to unilaterally modify/renew the present terms and conditions of use (but not for orders already made), undertaking the obligation to inform users of any such change through this website.


This website in its entirety with all its contents etc. belongs to the Katerina Raniou Enterprise and is protected based on the relevant Intellectual Property provisions of Greek and European Law. It is prohibited to copy, reproduce, use, parallax, make available, appropriate, mislead the public, etc. of the content of the website in any way. The display of the content of the website with the right of the public to browse it, only for personal and not for commercial/professional use, does not in any case constitute a transfer and/or assignment/granting of a license or right to use its content.


The Company is not responsible and has no obligation to compensate for any damages or losses suffered by the User or any third party due to incompatibility or problems of his equipment or his network or due to improper observance by him of these terms of use or due to unauthorized actions, omissions or third party interventions, or from non-execution or delay in execution of an order due to force majeure or not due to its own fault.The same applies in the case of unavailability of certain products or technical errors and/or unavailability of the website, despite its constant updating and maintenance. In the event that the website contains links, the Company bears no responsibility for the content of the websites of these links.


The Company makes every effort for the correctness of the characteristics and the maximum possible completeness of the essential characteristics of the goods displayed on its website for sale, as well as for the correct description of the services provided through the website and its mode of operation, subject to any inadvertent technical or typographical errors that have come to our attention or are due to technical problems exogenous, unforeseeable, or due to malicious actions of third parties or force majeure.

Shipments & Returns

In case you want to make a change gives you the opportunity to express your desire to change at in a timely manner 6 days after receipt and replace it with another product that you choose at the same or higher price than that of the product you have already purchased. The change is easily done hand in hand with the Courier (exchange) when the new parcel is delivered to you. The cost of this procedure is 5 € which will be listed on the new package you will receive.

In case you want a refund for part or all of the order, the refund is always made at the purchase price of the product on the day of purchase, DEDUCTION 5 € concerning the management of the order, the shipping costs of sending your order by our company (an amount which we do not charge to our customers upon delivery of the order, provided that they will not make use of withdrawal). The return of products is made only with the postal company that delivered the product to you. If you send the parcel with a different postal company than the one you receive, the return will not be accepted.
Products that are at a discount are NOT refunded, except ONLY exchange with another product.
(The customer has read and understood the terms before making a purchase.)
In case of refund, the shipping costs of the parcel are borne by you, unless you wish to send it with our charge more economical (5 €) which will also be deducted from the refunded amount.
The change / return is made ONLY after consultation with the company. If a product is returned without informing the company first it will not be accepted..

The refund is made within the next 14 working days from the date of receipt of the returned product.
It is clarified that the returned product must be in its original condition. In particular, the returned product must not have been worn beyond testing, ironing, washing or any other cleaning procedure. If it is found that the product has been used or worn, the company will act accordingly. The labels that came with the product should be there, just as it was when you received it along with the retail receipt. IF the returned product does not have its card on it and there is no proof that accompanies it, no change or refund will be made.

On orders paid by card the amount will be refunded in the same way to your card. In case you have placed an order by cash on delivery, the refund will be made by bank deposit. If a different bank is declared for the return of the amount by the customer, the transfer is borne by the Beneficiary (Customer) and not the Depositor (

For the process of changes – returns contact us at